Find Answers
Welcome to our Frequently Asked Questions (FAQ) section! Here, you’ll find answers to the most common questions about our services, bookings, cancellation policies, and more. Whether you’re planning a trip, need assistance with an existing booking, or want to know more about our offerings, this section is designed to help you quickly find the information you need. If you can’t find an answer here, don’t hesitate to contact us directly – we’re happy to assist you!
Payment
there are no hidden fees or extra charges on top of the listed price. The price you see is the price you pay, ensuring a transparent and hassle-free experience.
The cost of a private tour with Golden Land Tours depends on several factors, including:
Destination and Activities
- Whether the tour covers iconic landmarks like the Giza Pyramids or activities such as snorkeling in the Red Sea.
Duration
- A half-day tour will typically cost less than a full-day or multi-day experience.
Number of Participants
- Private tours can vary based on the group size, with larger groups often benefiting from per-person discounts.
Inclusions
- Transportation, guides, meals, entry fees, and any additional services included in the package.
We strive to offer transparent and competitive pricing. For an accurate quote tailored to your preferences, please let us know your desired itinerary and group details.
We recommend bringing the following essentials for a comfortable and enjoyable experience:
- Valid ID or Passport (required for entry to certain sites).
- Comfortable Clothing suitable for the weather and activity.
- Sturdy Footwear, especially for walking tours or desert excursions.
- Sunscreen, sunglasses, and a hat for protection against the sun.
- Bottled Water to stay hydrated.
- Snacks (optional) for longer tours.
- Cash for tips, souvenirs, or additional expenses.
- Camera or smartphone to capture memorable moments.
- Swimsuit and Towel for beach or snorkeling tours.
- Personal Medications if needed.
For specific tours, additional items may be required (e.g., a scarf for mosque visits, wet shoes for water activities). Please check the details of your booked tour or contact us for more guidance.
Reservation
You can book your tour or transfer service directly through our website. Simply select your desired service, choose the date, and complete the booking process online.
Yes, same-day bookings are available for select services, depending on availability. We recommend booking at least 24 hours in advance to secure your spot.
We offer a “Book Now and Pay Later” option for your convenience. Payment can be made closer to the tour date using any of the following methods:
- Credit or Debit Card
- Bank Transfer
- Cash (at the meeting point or upon pickup)
Please let us know your preferred payment method during booking!
Yes, once your reservation is complete, you will receive an email confirmation with your booking details. If you don’t see it in your inbox, please check your spam/junk folder or contact us.
Changes can be made up to 24 hours before the service date, subject to availability. Contact our customer support team to request modifications
You can cancel your reservation up to 24 hours before the start time to receive a full refund. Cancellations made within 24 hours of the service will not be eligible for a refund.
Yes, children are welcome on most tours. Please check the individual tour details for specific age restrictions or requirements.
Yes, we offer discounts for large groups. Please contact us directly for customized pricing and arrangements.
Most tours include transportation. Please review the inclusions for each service to confirm. If transportation is not included, we can arrange it for an additional fee.
If you’ve booked an airport transfer, our drivers monitor flight schedules to adjust for delays. Please notify us as soon as possible if your plans change.
Certain tours may require a minimum number of participants. In the rare case that a tour is canceled due to insufficient bookings, we will notify you and offer a full refund or an alternative option.
You can reach our support team via email, phone, or WhatsApp. Our contact details are available on our website.
Weather
The best time to visit Egypt is during the cooler months, from October to April. The weather is pleasant, with daytime temperatures ranging from 20–30°C (68–86°F), making it ideal for sightseeing and outdoor activities.
Summers in Egypt (May to September) can be very hot, with temperatures reaching 40°C (104°F) or higher in some regions. Coastal cities like Hurghada and Alexandria tend to be cooler due to the sea breeze.
Rain is rare in most parts of Egypt. Coastal areas like Alexandria and the northern Mediterranean coast experience occasional rain during the winter months (December to February).
Light, breathable clothing is recommended, especially in summer. During winter evenings, pack a light jacket or sweater for cooler temperatures. If visiting religious or conservative areas, modest attire is advised.